Support

For support and questions please email support@wafflr.app

Frequently Asked Questions

Getting Started

Posting & Recording

Stacks (Groups)

Interactions

Privacy & Settings

Premium Features

Technical Questions

Fun Facts & Features

Troubleshooting

Contact & Support

Account Deletion

⚠️ Account deletion is permanent and will remove all your data. Visit our account deletion page for detailed instructions.

Support

Frequently Asked Questions

Getting Started

What is Wafflr?

How do I create an account?

What are Stacks?

How do I join my first Stack?

Posting & Recording

When can I post?

What's the posting window?

Can I post late?

Why is my video limited to 2 minutes?

How do I record a video?

Stacks (Groups)

How many Stacks can I join?

How do I create a Stack?

How do I invite friends to my Stack?

What can Stack admins do?

Interactions

How do I comment on videos?

What are voice comments?

How do reactions work?

Can I delete my comments?

Privacy & Settings

Who can see my videos?

What can others see on my profile?

How do I block someone?

Can I delete my videos?

What notification options are available?

Premium Features

What's the difference between free and premium?

How do I get premium?

What if I was in the first 1000 users?

Technical Questions

Why can't I see older videos?

Where can I find my video history?

How do I change my posting day?

Why can't I post multiple videos per week?

Fun Facts & Features

Why is it called Wafflr?

What are "waffles"?

What's the bump feature?

What are posting streaks?

Why are groups called "Stacks"?

Can I save or download videos?

What happens if I miss a week?

Can I post to multiple Stacks at once?

What's the difference between display name and username?

Can I see who watched my video?

Troubleshooting

My video won't upload

I'm not receiving notifications

I can't find my friend's username

Contact & Support

How do I report a problem?

How do I delete my account?

Is my data secure?

Can I use Wafflr on multiple devices?

What happens to my videos if I leave a Stack?

Can Stack admins see more than regular members?

Account Deletion